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Privacy Policy

1. Information We Collect
We collect information that directly identifies you or relates to your property when you interact with us. This includes:

  • Contact Information: Name, email address, phone number, and billing/mailing address.

  • Property Information: Property address, roof age, type, insurance claim details (if applicable), and photos of your property or roof damage required for estimates and project tracking.

  • Technical Data: IP address, browser type, and usage data collected automatically through cookies or analytics tools (such as Google Analytics) when you browse our website.

2. How We Use Your Information
We use the information we collect to run our business and serve you safely and efficiently. Specifically, we use it to:

  • Provide, calculate, and deliver roofing estimates and inspections.

  • Schedule, execute, and manage residential roofing projects.

  • Communicate with you regarding project updates, scheduling changes, and billing.

  • Process payments and handle insurance-related documentation or supplements.

  • Improve our website functionality and evaluate local marketing performance.

  • Send occasional promotional offers or maintenance reminders (only if you have opted in).

3. Sharing Your Information
We do not sell, rent, or lease your personal information to third-party lead brokers or marketing agencies.
To complete your project, we may share limited data with trusted third parties strictly under the following conditions:

  • Subcontractors & Suppliers: Material suppliers or trusted trade partners who need your address to deliver materials or perform specialized work on your project.

  • Insurance Providers: At your explicit request and authorization, we may share roof photos, estimates, and damage documentation with your homeowners insurance company to assist with a claim.

  • Service Providers: Secure third-party platforms that host our website, manage our customer relationship software (CRM), or process payments safely.

  • Legal Obligations: If required by federal or Oklahoma state law, or to protect our company rights and safety.

4. Text Message & Email Communication (TCPA Compliance)
If you provide your phone number and opt-in to receive communications from us, we may send text messages or emails regarding your roofing estimate, active project status, or scheduling.

  • Opt-Out: You can opt-out of text communications at any time by replying "STOP". You can opt-out of promotional emails by clicking the "Unsubscribe" link at the bottom of the email.

5. Your Rights and Choices
We believe you should have total control over your personal data. You have the right to:

  • Access & Review: Request a copy of the personal information we hold about you.

  • Correct: Ask us to update or correct inaccurate contact or property details.

  • Delete: Request that we delete your personal information from our active databases (provided the project is completed, closed out, and no longer requires active data for warranty or tax record-keeping purposes).

To exercise any of these choices, please contact us using the information provided below.
6. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, alteration, or disclosure. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or Oklahoma laws. Any changes will be posted on this page with an updated "Effective Date."
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:
Hawk Roofing & Construction, LLC]
Mailing Address: 331 NE 19th Pl. Newcastle, OK 73065
Phone Number: 405-315-4126

Email Address: hawkroofingJJ@gmail.com

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